Custom CRM development in Moldova

Requests get lost across messages and spreadsheets, customer history is scattered, and follow-up depends on individuals. We define sales stages and ownership for every enquiry.

Bring customers, leads, orders and tasks into a system designed around your team. We build CRM software for businesses in Chișinău and across Moldova.

• — Customer records and interaction history
• — Leads, quotes, orders and sales stages
• — Tasks, notifications, roles and permissions
• — Sales activity reports

Website, online store and internal tools through APIs. Connections with 1C, telephony or SMS depend on versions, licences and documentation.

• — Discovery: the client explains workflows and provides anonymised examples.
• — Architecture: agree data, permissions and acceptance criteria.
• — Development: deliver in stages with the client team’s review.
• — Integration: validate APIs in a test environment.
• — Testing: check permissions, failures and agreed migration.
• — Maintenance: handover, documentation and support under contract.

The existing calculator provides indicative ranges based on features, integrations and complexity. For connected business processes, the methodology uses €7,000–15,000 as a reference; this is not a minimum price or a fixed quote for the service. Migration, data quality, licences, hosting and maintenance are clarified separately.

A configurable product can suit a standard process. Bitrix24 combines CRM and collaboration tools; Kommo focuses on sales and communication. We compare process fit, subscriptions, APIs, data export and maintenance. Custom development makes sense when required rules or permissions are not covered.

• Bitrix24
• Kommo

The estimate depends on workflows, users, data and integrations. We start with an assessment and agree the quote, stages and responsibilities before development.